We bring the right people
together to design and deliver
better places, services and systems,
wherever people live, work and connect.
Meld Collective
HI THERE. WE’RE MELD COLLECTIVE
We’re ready to partner with you and your organisation to make an impact on the world.
Utilising strategic research & insights to drive innovation and craft exceptional customer experiences.
Research & Insights
Research provides a critical foundation for effective design and innovation by enabling a deep understanding of customer needs, behaviours, and the broader context in which they operate. Good design research, including ethnographic techniques, delivers insights that are deeply rooted in human experience and have a longer-lasting impact, fuelling innovation and helping organisations identify new ways to compete.
Strategic Design
Understanding your organisation, customers, and broader societal impacts enables you to innovate strategically, adapt to evolving landscapes like the circular economy, and create more impactful and relevant offerings.
Customer Experience
Your customer experience (CX) is fundamental in shaping how customers think, feel, and act when interacting with your organisation, its products and services. Understanding the world from your customers’ perspective allows for the design of truly meaningful offerings that address their needs and goals.
Innovation
Innovation is crucial for organisational success and adaptability in a dynamic environment. It enables organisations to develop breakthrough products, services, and business models that can create new markets or redefine existing ones, moving beyond incremental improvements. Design-led innovation, underpinned by strong research and the ability to reframe problems, helps identify unmet customer needs and develop unique ways to create and deliver value.
OUR MISSION
Our aim is to partner with organisations and individuals to better understand people and their needs; work with them to design better buildings, infrastructure, and services; and help ensure the end results deliver on their potential.
Innovative
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Circular
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Progressive
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Innovative · Circular · Progressive ·
Innovative
·
Progressive
·
Circular
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Innovative · Progressive · Circular ·
Thoughts on design, circularity, innovation, customer experience and more